Establish New Service

Please complete and submit an application to to the Utility Billing Office to establish new utility service in the City of Kyle.

An online version of the application can be filled out at

When selecting services, please click on water — our Utility Billing (UB) office will know what services are provided in your area based on your address.

If you prefer, you may print and complete the forms which may then be scanned and emailed to

Please note: applications for new service are not accepted by telephone.

Prior to starting service, the UB Department will collect a deposit and service charge. The amount depends on the services provided in your subdivision. If the City of Kyle services your water, sewer and trash, the total amount due will be $158.48. If we only service your sewer and trash, the amount will be $95.09. Please refer to the Subdivision Deposit Sheet below to find what services the City of Kyle offers for your subdivision. 

We also invite all utility customers to sign up for automatic payment through a credit card or bank withdraw. It's easy, free and ensures your bill is always paid on time. Learn more about payment options at