All customers wanting to set up utility service with The City of Kyle must first fill out an application for new service. Applications can be filled out either in person at the Kyle City Hall Building or online at http://www.2turniton.com/. Additionally a printable version of the application can be found here that can be faxed to our office at 512-262-3965.
Applications for new service are not accepted via telephone. Applicants are also required to present a lease agreement or closing documents at the time the application is submitted.
The total deposit and service charge are based on services provided. The City of Kyle provides the following three services: water, trash, and waste water.
The deposit and service charge, which is to be paid at the time you submit your application, is $95.09 (Deposit)+ $63.39 (Service Charge)= $160.98 for water, trash and waste water.
For applicants receiving waste water and trash service only (Meadows at Kyle, Hidden Oak, Amberwood, Indian Paintbrush, Waterleaf Falls, Woodlands Park, and Bunton Creek) the total deposit and service charge that must be paid in full at these locations is $63.39 (Deposit) + $31.70 (Service Charge)= $95.09.
Payment for the deposit and service charge can be made with cash, check, credit, debit, or money order. If making payment using a credit or debit card the transaction will be subject to a $2.50 electronic processing fee.
In order to transfer service from an existing account to another address in Kyle there must first be an active deposit on the account. A transfer form will need to be completed and a transfer fee of $38.04 will also be charged. The two locations also can not be active at the same time for longer than a 10 day time period.
Disconnection requests are not accepted by telephone. In order to discontinue services a disconnect form will need to be completed either in person at the Kyle City Hall Building or printed out here and faxed or emailed to the utility billing office. All disconnect requests submitted by fax or email must be signed by the primary account holder and include a copy of the primary account holder's driver's license.
There are seven ways you can pay your monthly utility bill: