Disconnect Service Request

To request your service be disconnected, complete the Disconnect Service Form at the link below and provide a copy of your driver’s license. Return both items by fax (512 262-3965) or by e-mail (utilities@cityofkyle.com) or in person to the Utility office. We must receive your completed and signed form in order for the disconnection to take place.  NO VERBAL REQUESTS ARE PERMITTED.  Once you have provided the two documents (driver's license and disconnect service request form) the earliest a disconnection can occur will be effective the following business day.

Your final bill will consist of your current usage, any outstanding balances minus your deposit.